“A soft answer turns away wrath, but a harsh word stirs up anger.” Proverbs 15:1. Whenever we are in a tension-filled situation, either with just one individual or in a group, we need to remember that “a soft answer turns away wrath.”  Instead of shouting angry words that only make the situation worse, we need to keep our cool.  Next time you encounter an angry person,  keep your cool, and watch the power of a soft answer.  Staying calm is the best way to take the wind out of an angry person’s sails.